The Ovalz glossary

Your Guide for Commonly Used delivery status terms.

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A term to indicate that a particular action, request, or product has been approved or received.

Available Status

In the context of delivery and logistics, this term refers to the status that indicates a product, device, or resource is currently available for use, sale, or delivery. It signifies that the item or resource is not on hold, in transit, or otherwise engaged and is ready for immediate deployment or transaction.

Available for Sale

In inventory management, this refers to the items that are ready and available to be sold to customers.

Advanced Tracking System

A sophisticated technology or software that provides detailed, real-time information about the location and status of deliveries.

API (Application Programming Interface)

A set of rules and protocols for building software and applications. For instance, Ovalz might provide APIs to allow other e-commerce or logistics platforms to integrate with its services.


B2B E-commerce

The online sale of goods or services between two businesses.

Bill of Lading

A legal document between the shipper and carrier detailing the goods' type, quantity, and destination. It serves as a shipment receipt when the carrier delivers the goods.

B2B Marketplaces

Online platforms where businesses sell goods or services to other companies.



A person or company that delivers packages and mail, often between businesses.


A customer is an individual or business that purchases goods or services from a company. In the context of delivery and logistics, a customer can refer to the end recipient of delivery or a business client using delivery services for their operations.


The recipient of a shipment.


The shipper, the person or company sending a shipment.


A practice in logistics of unloading materials from an incoming semi-trailer truck or railroad car and loading these materials directly into outbound trucks, trailers, or rail cars.



In logistics and delivery status, devices often refer to the technology tools (such as handheld scanners, mobile phones, or GPS units) used to track and manage the delivery process.


Transporting goods over a short distance in the shipping industry.


The operation of a trucking vehicle with an empty cargo load.


Regarding logistics and commerce, delivery refers to transporting goods from a source location to a predefined destination. This process involves various stages, including order placement, picking, packing, shipping, and final delivery to the customer.

Dock Receipt

A document used to transfer accountability when the export shipment is delivered to the port of embarkation.


End-to-End Visibility

A state where all components and stages of a process are transparent and accessible to relevant stakeholders, from the start of a process (like an order being placed) to its end (the package is delivered).

ETA (Estimated Arrival Time)

when a shipment is expected to arrive at a destination.

E-commerce Delivery Solutions

Services and technologies that help e-commerce businesses manage and optimize their delivery processes.

EDI (Electronic Data Interchange)

The transfer of data from one computer system to another by standardized message formatting.



Goods transported in bulk by truck, train, ship, or aircraft.

Freight Broker

A company or individual that acts as an intermediary between a shipper and a freight transportation service provider.

Fleet Management

The management of commercial motor vehicles such as cars, vans, and trucks.

Freight Forwarding

A service used by businesses that deal in international or multi-national import and export. Freight forwarders don't move the goods but act as intermediaries between the client and various transportation services.

Fulfillment Center

A warehouse where incoming orders are received, processed, and filled.


Hold Status

This could indicate that a particular action or process (such as delivery) is paused or on hold, often pending further action or information.



A set of rules defining the responsibilities of sellers and buyers for delivering goods under sales contracts.


The quantities of goods or materials a company has in stock at a particular time. In logistics, this can refer to the number of items available for delivery.

Inventory Management

Supervising non-capitalized assets, or inventory, and stock items to ensure adequate supply without excessive oversupply.

Intermodal Transportation

Using two or more modes of transportation in a journey.


Just-in-Time Delivery

Companies employ An inventory strategy to increase efficiency by receiving goods only as needed in production.



The detailed organization and implementation of complex operations, often relating to the transportation of goods.

Load Board

An online marketplace for freight brokers, shippers, and carriers.

Last Mile Delivery

Transporting goods from a distribution hub to the final delivery destination, usually a personal residence.

Less than Load (LTL)

A freight quantity less than required to apply a truckload (TL) rate.


Machine Learning

A type of artificial intelligence that allows software applications to learn from and make decisions based on data.



In business and commerce, an order is a request made by a customer or client for a particular product or service. In terms of logistics and delivery, an order often refers to the detailed information of what product or service the customer has requested, the quantity, the delivery location, and the expected delivery time frame.

Order Processing

The sequence of steps from when an order is placed to when it is delivered to the customer.



A flat transport structure that stably supports goods while being lifted by a forklift or other jacking device.


An item or service created as a result of a process and serves a need or satisfies a want. It has a combination of tangible and intangible attributes (benefits, features, functions, uses) that a seller offers a buyer for purchase.

Product Hub

A central point in a network where products are collected, sorted, and distributed. It can also be a digital platform where product information is consolidated and managed.

Product Host

Typically, this term refers to a platform or service that hosts product information or digital assets.

Package Tracking

A process that allows a customer, business, or logistics company to know the exact location of a package at any given time.



A term that indicates that a particular action, request, or product has been declined or turned down.

Real-Time Data

Information that is delivered immediately after collection. In delivery status management, it refers to the up-to-the-minute status and location of deliveries.

Reverse Logistics

Managing the return or redistribution of goods from their intended final destination to capture value or proper disposal.

Real-Time Delivery Tracking

A system allowing users to view their deliveries' location and status instantly.


Supply Chain

The network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product.

Solution Providers

Companies or individuals that provide services or technologies to solve specific business challenges.

Stock Keeping Unit (SKU)

A unique identifier for each distinct product and service that can be purchased.

SaaS (Software as a Service)

A software licensing model in which access to the software is provided on a subscription basis, with the software being located on external servers rather than servers situated in-house.


TrackFlow Technology

A proprietary technology of Ovalz used to provide real-time tracking and status updates of deliveries.


In the context of delivery and logistics, groups refer to collections of users with specific roles assigned to a delivery. Each team member plays a unique part in the delivery process, contributing their skills and expertise to ensure that goods are transported efficiently and effectively from the source to the designated destination.


A proprietary technology developed by Ovalz, TrackFlow is a real-time delivery tracking system designed to streamline delivery status management. It eliminates the uncertainty of unknown delivery status in the B2B e-commerce sector, enhancing operational efficiency and boosting customer loyalty by providing quick, accurate updates about the whereabouts and status of deliveries. With TrackFlow, businesses can effectively manage their delivery processes, improving customer satisfaction and trust.


The technology used to monitor a wide range of information about an individual vehicle or an entire fleet.

Third-Party Logistics (3PL)

A service that allows you to outsource various logistics services, including warehousing, fulfillment, and transportation.


Unknown Delivery Status

A situation where the current location or status of a delivery is not available or not updated.



Storing goods that will be sold or distributed later.

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