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faq

Frequently Asked Questions

Why Ovalz

What is Ovalz and how does it work?
Ovalz is an all-in-one shortage monitoring platform.

With a single subscription, you can create Sites, connect your Shopify or QuickBooks. View reported inventory, run reconciliation logs, run automated audit checks,  receive alerts, and much more.

Start running shortage and spoilage checks for one or more Sites. You customize notification preferences to fit your monitoring preferences. For a full list of features, visit the help center for assistance.
What does an Ovalz subscription include?
1. Start a free trial.
2. Connect one or more data sources to a site. (QuickBooks or Shopify).
3. Using Excel to monitor shortages? Import your inventory and product data from a csv file or Google Sheet.  
4. Invite users for collaboration.
5. Set your notification preferences or use the default settings.
6. Start receiving automated shortage and spoilage alerts.

Start Now
Is Ovalz Right for me?
Everyone has unique monitoring needs, so there’s no way to know if Ovalz is right for you unless you try it!

We offer a free 14-day trial so you can explore the full features of our platform, connect a site to decide if Ovalz meet your shortage and spoilage monitoring requirements. If you're still not sure use our free Starter plan for as long as you like.

For a visual preview before signing up, or to make the most of your trial, we recommend these resources:-Watch our short help videos.



Ovalz is an all-in-one shortage monitoring platform.

Everyone has unique monitoring needs, so there’s no way to know if Ovalz is right for you unless you try it!

With a single subscription, you can create Sites, connect your Shopify or QuickBooks, View Reported Inventory, run reconciliation logs, run automated audit checks, receive alerts, and much more.

We offer a free 14-day trial so you can explore the full features of our platform. If you're still not sure you can use our Starter plan.

Start running shortage and spoilage checks for one or more Sites. You customize notification preferences to fit your monitoring preferences.

Sign up for a monitoring expert step through.

Data & Privacy

How does Ovalz secure data?

Ovalz leverages SSL certificates to encrypt data in-transit between website end users and customer domains. Ovalz offers HSTS (HTTP Strict Transport Security) which encrypts the content served during sessions and only allows Ovalz customer websites to be accessed via HTTPS.

Each account's data is isolated and never shared.

Common Questions

Can I use Ovalz without a paid subscription?


Yes, when you Start a free trial your account automatically defaults to our Growth plan which allows you to load up to 1,000 records. Users have the option to increase the number of records they can monitor purchasing add-on records or upgrading to an Expansion plan.

Accounts automatically revert to our Starter plan after the trial period expires. Limiting the number of inventory records you can monitor to 100.
How do notifications work?


Users can receive notifications about count levels, monitoring, and the spoilage status of items delivered on a daily or weekly schedule.

The notifications thresholds can be changed based on your preferences.
What is continuous monitoring logs work?

A new reconciliation is created anytime you append, import, or edit Site data.

The record is version, time and date stamped with a reconciliation that displays matched and unmatched items with the current details about the inventory item. The results are compared against your Shopify or QuickBooks totals.

Once a new log is created your reports and notifications will trigger based on the last log event that occured.

If you have any discrepancies you can view a summary or drill into the details for any changes and who made them. Our practice is to protect your data and the integrity of it at all times.
Do you integrate with any applications?


Ovalz currently integrates with Shopify, Google Sheets, and QuickBooks Online. If you are interested in other integrations, please let us know.
Do you have specific questions


If you want to chat with us about your monitoring needs, we're here to help 8 am to 6 pm Monday thru Friday ET.

📞 301-969-2103

When you contact us, you’ll always talk to real, friendly humans.

We're experts in the Ovalz platform and can help you decide if Ovalz is the right choice for you.

If you're ready to give Ovalz a Start a free trial.
To explore more information before getting started, visit our Help Center.

Data & Privacy

Can I see who reads my email campaigns?
Yes, we offer a read timestamp feature with the standard and pro subscription plans.
Are there any email templates that I can customize?
Yes. Templates are easy ways to pre-format content. SaaSFlow provides built-in templates for you to use and also allows you to create your own templates.
How fast is your email delivery?
We can mail up to 800,000 messages an hour.

Terms & Conditions

What do you do about rejected emails?
We  try to send a message 4 times—one initial send and 3 retries over a 36 hour period. If a mail server reports that an address is permanently non-deliverable, we will only attempt to deliver to it once for that mailing.
Do you have A/B testing for emails?
Yes, you can A/B test with subject lines & preview the entire text before sending your mails out.
Data Privacy

You have products.

You are gaining customers. Now you need a way to consistently and profitably manage products...a cash flow engine.
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PLANS
Starter
Up to 100 items tracked, invite 3 users. The Starter plan is always free.
$0/month
Schedule Call
3 active projects
Up to 10 blocks
Team management
Growth
Up to 1,000 items tracked with 2 Stores and unlimited users.
Starts at $99/month
Schedule Call
3 active projects
Up to 10 blocks
Team management
API integrations
Password protection
Expansion
Everything in Growth with over 2 Stores and  1,000 items tracked.
Contact our Sales Team for Expansion pricing.
Contact Sales
3 active projects
Up to 10 blocks
Team management
API integrations

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